FAQS

Q: CAN I DO ONE-MONTH?

A: WE REQUIRE A 3-MONTH MINIMUM CONTRACT LENGTH WHICH PROVIDES THE TEAM ENOUGH PREP TIME FOR POSTS AND ALSO PROVIDES ENOUGH TIME TO GET INTO A FLOW, BE CONSISTENT, AND START SEEING RESULTS

Q: WHEN ARE PAYMENTS DUE?

A: PAYMENTS ARE DUE ON A MONTHLY BASIS PRIOR TO THAT MONTH OF WORK BEING DONE.

Q: WHEN DO I NEED TO REVIEW AND PROVIDE CONTENT FOR POSTS BY?

A: CONTENT SHOULD BE REVIEWED 48 HOURS PRIOR TO THE POSTING DATE.

Q: HOW DO YOU CREATE CONTENT FROM MY VOICE AND WITH MY EXPERTISE?

A: SOCIAL MEDIA MANAGEMENT IS A PARTNERSHIP AND DOES TAKE A LEVEL OF INVOLVEMENT FROM THE CLIENT. WE DO OUR WORK OF LEARNING YOUR VOICE, INDUSTRY, AND DOING RESEARCH TO PUT TOGETHER CONTENT. IT’S A MIX OF COLLABORATION TO PROVIDE ANY EDITS THAT ARE BEST COMING FROM YOU. ANY CONTENT FROM THE CLIENT IS HIGHLY WELCOME AND ENCOURAGED.

Q: WHERE DO YOU FIND IMAGES AND GRAPHICS?

A: ALL GRAPHICS AND IMAGES ARE SOURCED FROM CANVA OR PROVIDED BY THE CLIENT.

Q: DO YOU PROVIDE CUSTOMIZED PACKAGES?

A: PLEASE REACH OUT IF YOU’RE LOOKING FOR A CUSTOMIZED PACKAGE, DEPENDING ON WHAT YOU’RE LOOKING FOR WE COULD ACCOMMODATE.