FAQS
Q: CAN I DO ONE-MONTH?
A: WE REQUIRE A 3-MONTH MINIMUM CONTRACT LENGTH WHICH PROVIDES THE TEAM ENOUGH PREP TIME FOR POSTS AND ALSO PROVIDES ENOUGH TIME TO GET INTO A FLOW, BE CONSISTENT, AND START SEEING RESULTS
Q: WHEN ARE PAYMENTS DUE?
A: PAYMENTS ARE DUE ON A MONTHLY BASIS PRIOR TO THAT MONTH OF WORK BEING DONE.
Q: WHEN DO I NEED TO REVIEW AND PROVIDE CONTENT FOR POSTS BY?
A: CONTENT SHOULD BE REVIEWED 48 HOURS PRIOR TO THE POSTING DATE.
Q: HOW DO YOU CREATE CONTENT FROM MY VOICE AND WITH MY EXPERTISE?
A: SOCIAL MEDIA MANAGEMENT IS A PARTNERSHIP AND DOES TAKE A LEVEL OF INVOLVEMENT FROM THE CLIENT. WE DO OUR WORK OF LEARNING YOUR VOICE, INDUSTRY, AND DOING RESEARCH TO PUT TOGETHER CONTENT. IT’S A MIX OF COLLABORATION TO PROVIDE ANY EDITS THAT ARE BEST COMING FROM YOU. ANY CONTENT FROM THE CLIENT IS HIGHLY WELCOME AND ENCOURAGED.
Q: WHERE DO YOU FIND IMAGES AND GRAPHICS?
A: ALL GRAPHICS AND IMAGES ARE SOURCED FROM CANVA OR PROVIDED BY THE CLIENT.
Q: DO YOU PROVIDE CUSTOMIZED PACKAGES?
A: PLEASE REACH OUT IF YOU’RE LOOKING FOR A CUSTOMIZED PACKAGE, DEPENDING ON WHAT YOU’RE LOOKING FOR WE COULD ACCOMMODATE.